Start with the tools
See what Clipboard, Stacks, Templates, and Text Tools do.
Explore the tools →Help
How can we help?
Quick answers are below. For your plan, devices, and billing, sign in to your account.
Guides built into the appStandard support on BasicPriority support on Pro
Manage your account
Sign in to see your plan, connected devices, security, and billing in one place.
Go to your account →Email us
Can’t sign in, or have a question about billing? Write to us and we’ll get back to you.
support@memorafy.com →Common questions.
Straight answers about accounts, privacy, and the Pro trial.
Does Memorafy work without an account?
Yes. You can use Memorafy on your computer without signing in. You only need an account for sync and the one-time Pro trial.
Can support read my Clipboard or tool content?
No. Our support tools are kept separate from your content. If you choose to share diagnostics, they never include your content.
Does the Pro trial charge automatically?
No. The 7-day trial needs no card and never turns into a paid plan on its own.
Will Clipboard lose features on Basic?
No. Every Clipboard feature is in Basic. Pro only raises account limits like sync devices and storage.
What happens if Pro ends?
Nothing is deleted. Your account goes back to Basic limits, and Memorafy helps you review anything above them.
How do I redeem a Pro code?
Open the link you were sent, or memorafy.com/redeem, and sign in. On a computer you can also use Settings › Plan › Redeem a Pro code in Memorafy. The Pro time is added to your account and reaches your other devices by itself.
Can I use a Pro code with a subscription?
Not while you pay for Pro, because your subscription already includes it. Keep the code for later or give it to someone. On a trial or another gift, the code’s time is added after it.